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Dynamics 365 Remote Assist

Dynamics 365 'Remote Assist' and 'Layout' mixed reality apps hit general availability. Microsoft is ready to mix reality with the virtual world at the workplace. The company today officially launched Dynamics 365 Remote Assist and Layout out of preview, opening them up to eligible businesses and organizations around the world (via MSPU).

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Both apps initially launched into a limited preview in May before being taken under the Dynamics 365 banner in September. Both are designed to help workers get work done more efficiently. Remote Assist, for example, allows workers to use a HoloLens headset to call in virtual help from a technician or colleague anywhere in the world. The remote collaborator can see everything the worker sees, allowing them to communicate with virtual ink and documents overlaid on the real world.